On our last excursion the leg of the vacation from lax to Dallas was the worst I’ve ever experienced .The seating was so restricted I could not go through a magazine due to the tightness from the seating I think the aircraft was an A 320 ,please Call me you'll find a few things with regard to the service on the whole,thank you, Brian Galbally
Or even a place to keep. seven cellphone phone calls afterwards and visits by using a rep from AA we last but not least get a mention of we could get you about the flight for the following working day. BUT now exactly where are we intending to keep or reservation is up and possess already invested our family vacation dollars.
I am sad to say I am dissatisfied in American Airline’s handling of the issue. We by no means acquired our baggage right until late from the day on March thirteenth. So as to add insult to injuries we had been charged $twenty five for each bag by American Airlines for our return flight household even though we didn’t pay back to check our bags on the best way towards the Virgin Islands.
I'm Keeping reservations for flights departing 26 Sep. I booked this flight in June. I am making use of two vouchers as partial payment for these flights. I sent the vouchers towards the tackle offered in July.
No gate supervisor on scene. Nonetheless not telling the gang for the gate a matter. When. I asked was explained to the flight experienced boarded although not taken off. But no clarification regarding why. It’s not a temperature factor plus the flight has been recreated.
I'm incredibly unhappy together with your buyer service!!! I do think it was less costly for you To accomplish this to me than to operate the flight which i was at first on, because the flight was not full.
My flight was pretty pleasurable. I'd an Loss of life in my family and return residence on Thursday early morning. So with which i known as purchaser service and talk to if I could get an flight back two days early. I used to be told that it might Value me 600 more than my unique return ticket.
I not long ago took a flight from JFK to St Thomas on a Saturday 8 am flight and experienced by far the most helpful, effective knonwledgable flight attendant she was terrific. I would love to many thanks her for creating my trip extra pleasurable.
On seven/19/2013 I flew by means of American Airways from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Worthy of airport. I'd the worst encounter I've at any time experienced Using the American Airways Associates there and when I referred to as buyer service they had been no help both. Initial, one of one's representatives sent us to the incorrect gate; I needed to talk to a consultant where our flight could well be departing from mainly because a gate amount wasn't on my boarding pass. We went towards the gate instructed and ended up despatched to the wrong gate, since we ended up at the incorrect gate we didn't hear our departing flight information and facts leading to us to miss out on our flight. We went to the counter asking for a standing of our flight due to the fact we had read absolutely nothing, one AA attendant with the station wasn't prepared to glimpse something up simply because she was typing or carrying out another thing. I described to her that it was important due to the fact we could miss our flight. She didn’t care. While there was a lengthy line of men and women waiting around to speak with the only real AA rep available. I waited in line for so long as I could, I then observed an AA consultant walking by and I finished her for help, she said there was nothing she could do and sent us to a different AA desk. We went to that desk and we were told our aircraft was correct there outside on the point of just take off Which they would not let's on the airplane due to the fact should they known as the AA Reps over the plane and request them to look forward to us it helps make Everyone insane?
My spouse And that i choose to praise our flight attendant whose title was Rhonda. It's been many years given that we have been dealt with so royally by a flight attendant. Nowadays, most flight attendants “do their job’, but putting forth no added exertion. Rhonda radiated together with her really like for her job and her pleasure in American Airways. I suppose she is among your senior flight attendants, by the way she presented herself. We would like that you should Get hold of Rhonda and praise her for getting this sort of an very exceptional worker and Extraordinary flight attendant.
I recently flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) Considering that the Embraer is a little aircraft with minor leg home, my knees had been embedded while in the seat back again in front of me, and it absolutely was causing discomfort for me plus the passenger in that seat. I requested the stewardess (“Ellen) if I could transfer to the exit isle, in which there was a lot more room. After i asked she claimed: “We're going to complete counting heads before we commence playing musical chairs.†When she completed counting individuals, I went ahead and moved to at least one of two Open up seats from the exit isle–I didn’t check with her once again as a result of her rude response The very first time. Ellen came above the general public address process: “Did you move in the exit isle? Go back to your seat.†I went back again promptly. She continued to the PA: “There can be a $10,000 wonderful, and I'm not gonna pay out it.
When I received on the complimentary resort that American setup for me, I called 800-433-7300 and talked to an agent there who, to my shock was unable to see flights which were out there on USAIR. She advised me there were no open up seats on any with the early USAIR flights. I had been on the internet and could see that there have been out there flights. I in fact booked a flight to demonstrate it to her.
Your buyer service Reps are fewer than helpful. Just after aiming to show up at a scheduled for months schooling seminar our flight was canceled earning us unable to show up at. The only thing made available from American Airlines were apologies along with a refund of the flight.
I can’t express that Considerably to the airport staff in Denver.My AA flight was delayed leaving Ohare and by the time I got to Denver, the Frontier airplane to which I had been click to find out more booked by Orbitz had still left and I skipped my flight.